Description
Incident Response (IR) software provides a centralized platform for security teams to manage and respond to cybersecurity threats like data breaches and malware attacks.
Think of it as the command center for a digital emergency. When a security alarm (like an alert from an IDPS) goes off, this software helps the team:
- Organize: It logs the incident and tracks all related activity in one place.
- Automate: It can automatically run predefined “playbooks” to handle common tasks, such as isolating an infected machine from the network or sending alerts to the right people.
- Collaborate: It provides a central workspace for security analysts, IT, and legal teams to communicate and coordinate their response.
- Resolve: It guides the team through the steps of containing the threat, eradicating it, and recovering normal operations.
- Report: It documents every action taken, which is critical for post-incident analysis and for proving compliance with regulations.

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